iPhone 4S users in France, more satisfied with their device than iPhone 5 users.

In France the iPhone 4S has a higher device satisfaction than the iPhone 5, and in Germany, the iPhone 5 doesn’t even rank in the top 5 devices for user satisfaction. <p><p><a href="http://www.flickr.com/photos/82910427@N08/8485606466/" title="Device Sat French by sarah2066, on Flickr"><img src="http://farm9.staticflickr.com/8085/8485606466_0aec18245d_z.jpg" width="600" height="355" alt="Device Sat French"></a></p></p>

These are the findings from our latest device satisfaction study, where we asked 320,000 mobile and tablet users in six countries, including the US, UK, France, Germany, Japan and Indonesia, about how satisfied they were with their device.

In France, where we asked over 20,000 mobile users about their device satisfaction, iPhone 4S users ranked their device higher in terms of satisfaction, than iPhone 5 users.

Device Sat French


In Germany, Samsung dominates the list of top ranked devices for satisfaction, with four devices in the top 5 - the Samsung Galaxy S 3 Mini takes the top spot for user satisfaction. 

On an aggregated level Apple is the top manufacturer for device satisfaction, however on an individual handset level, no Apple device ranks in the top 5 devices for user satisfaction.

Device Sat German

Although Apple created one of the most revolutionary devices of the past decade, other manufactures have caught up, with some Android powered devices now commanding higher levels of user satisfaction.  

Download the full report

Germany & France Mobile Device Satisfaction from On Device Research

Our latest highlights

Find out what’s driven our pen to paper (or fingers to keyboard) below: