These are the findings from our latest device satisfaction study, where we asked 320,000 mobile and tablet users in six countries, including the US, UK, France, Germany, Japan and Indonesia, about how satisfied they were with their device.
In France, where we asked over 20,000 mobile users about their device satisfaction, iPhone 4S users ranked their device higher in terms of satisfaction, than iPhone 5 users.
Germany
In Germany, Samsung dominates the list of top ranked devices for satisfaction, with four devices in the top 5 - the Samsung Galaxy S 3 Mini takes the top spot for user satisfaction.
On an aggregated level Apple is the top manufacturer for device satisfaction, however on an individual handset level, no Apple device ranks in the top 5 devices for user satisfaction.
Although Apple created one of the
most revolutionary devices of the past decade, other manufactures have caught
up, with some Android powered devices now commanding higher levels of user
satisfaction.
Download the full report